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Parkside employs a number of chemists, engineers and product managers that have multiple years of experience in formulation, training, and solving customer problems on cleaning chemicals. Type your question into the box provided and the appropriate person will do their best to give you a clear, honest and concise reply.

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Frequently Asked Questions

When the label says 20X, what does that mean?

ParksidePro products either come in Ready to use (RTU) format that require no dilution, or in concentrate form that require dilution with water. In the case of 20X, that means to use 20 parts of water together with 1 part of chemical to make the cleaning solution.

Should I use hot or cold water when cleaning?

Generally the hotter the water the better the chemical cleans. In the case of heavy duty degreasing hot water always helps. However, for general purpose cleaning of floors, glass, etc just regular tepid water is fine. Hotter water can cause the chemicals in a cleaner to evaporate more into the air , sometimes leaving undesirable fumes.

Why do most cleaning products have dyes?

The biggest reason for dyes is safety – we need to make sure that no one confuses the chemical in the jug or the diluted product with water. The next reason is for chemical dilution through machines. Sometimes it is useful to see the chemical go through the pickup tube in a pressure washer to know that the chemical is flowing. The next reason is for identification, as it is useful for people who use multiple products to remember that, for example, the purple one is the heavy duty one, and the blue one is for glass. The final reason is for marketing purposes. Unfortunately sometimes people associate a darker product with a stronger product, but this is simply not true. Sometimes darker dyes are used in concentrates so that you can still see the colour when they are diluted with water.